Privacy Policy – pkr6 Pakistan Online Gaming Platform

1Introduction

pkr6 operates the online gaming and sports betting platform available at pkr6.win and through the pkr6 mobile app. When you use our platform — whether you are browsing the site, creating an account, making a deposit via JazzCash or Easypaisa, placing a bet on a PSL match or contacting our support team — you share personal information with us. This Privacy Policy explains clearly what information we collect, why we collect it, how we use it and what rights you have over your own data.

We take the privacy of our players seriously. The pkr6 platform is built for Pakistani players, and we understand that trust is the foundation of that relationship. This policy is written in plain English so that every player can understand it without needing a legal background. If anything in this policy is unclear, please contact our support team via live chat before continuing to use the platform.

2Data We Collect

pkr6 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you browse or use the app, and from third-party sources such as payment processors where necessary for transaction verification.

Information you provide directly:

• Full name, date of birth and gender as entered at registration.
• CNIC number or passport number when identity verification is requested.
• Mobile phone number and email address used to create and manage your account.
• Residential address as provided during verification.
• Payment account details such as your JazzCash or Easypaisa registered mobile number or bank account information used for deposits and withdrawals.
• Communications you send to pkr6 support via live chat, email or any other channel.

Information collected automatically:

• IP address and approximate geographic location at the time of login or transaction.
• Device type, operating system, browser type and version.
• Session data including pages visited, time on site, clicks and navigation path.
• Betting history, game activity, deposit and withdrawal records.
• Login timestamps and frequency of platform use.

Information from third parties:

• Transaction confirmation data from JazzCash, Easypaisa, Raast and other payment processors.
• Identity verification results where pkr6 uses a third-party verification service.
• Fraud and risk screening data from anti-fraud service providers.

3How We Use Your Data

pkr6 uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is necessary to operate the platform and provide you with a safe, functional experience. The main purposes for which we process your data are:

If you have opted in to receiving promotional communications from pkr6, we may send you information about bonuses, new game releases, PSL and cricket promotions or other relevant offers. You can opt out of marketing communications at any time by contacting support or updating your communication preferences in your account settings.

4Legal Basis for Processing

pkr6 processes your personal data on the following legal bases:

• Contractual necessity: Processing your data is necessary to provide the services you have signed up for — including account management, bet placement and payment processing.
• Legitimate interests: pkr6 has a legitimate interest in preventing fraud, maintaining platform security and improving the user experience — provided these interests do not override your rights.
• Legal obligation: In certain cases, pkr6 is required to retain or share data to comply with anti-money laundering procedures, fraud investigations or other applicable obligations.
• Consent: For optional activities such as marketing communications, pkr6 processes your data only where you have given clear consent, which you can withdraw at any time.

5Payment Data and Financial Information

Because pkr6 processes real-money transactions in PKR, payment data is among the most sensitive information we handle. All deposits and withdrawals go through established Pakistani payment channels — JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets. pkr6 handles payment data with the highest level of care and applies additional security measures specifically to financial information.

• pkr6 does not store full payment card numbers or complete bank account details on its own servers. Payment processing is handled by trusted payment partners.
• JazzCash and Easypaisa transactions are processed through those providers' own secure infrastructure — pkr6 only receives confirmation of a successful transaction, not your full wallet credentials.
• Withdrawal requests are verified against the account identity to prevent funds being sent to third parties.
• Transaction records are retained for the period required by our anti-fraud and record-keeping obligations.

6Cookies and Tracking Technologies

pkr6 uses cookies and similar technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit pkr6.win or use the app. They help us keep you logged in between sessions, remember your preferences and analyse how different parts of the platform are being used.

Types of cookies used on pkr6:

• Essential cookies: These are required for the platform to function. Without them, you would not be able to log in, navigate the site or complete a deposit. These cookies cannot be turned off.
• Functional cookies: These remember your preferences — such as language settings or your preferred payment method — to make your experience smoother on return visits.
• Analytics cookies: These help pkr6 understand which games are most popular, where players spend their time on the platform and where technical issues may be occurring. This data is used in aggregate and does not identify you personally.
• Security cookies: These help detect suspicious activity, protect your account from unauthorised access and maintain the integrity of sessions.

You can control non-essential cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of pkr6 — for example, you may need to log in again each time you visit if session cookies are blocked. Please refer to your browser's help documentation for instructions on managing cookie preferences.

7Data Sharing and Third Parties

pkr6 does not sell your personal data to any third party. We do not pass your information to advertisers or data brokers. However, in order to operate the platform and fulfil our obligations to players, pkr6 works with a small number of trusted service providers who may access your data as part of their service. All such providers are contractually required to handle your data securely and use it only for the specific purpose for which it was shared.

Categories of third parties who may receive your data:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Where pkr6 uses a third-party service to verify your CNIC or passport, that provider receives the document data needed to complete verification.
• Anti-fraud and security services: pkr6 works with fraud detection providers who analyse transaction patterns and access data to identify suspicious activity and protect honest players.
• Game software providers: Third-party game studios whose titles appear in the pkr6 Game Lobby may receive anonymised session data related to gameplay for technical and fairness auditing purposes.
• Customer support tools: Live chat and ticketing systems used by the pkr6 support team process your communication history to allow support agents to assist you effectively.

8Data Retention

pkr6 retains your personal data for as long as your account is active and for a period thereafter as required by our operational, legal and anti-fraud obligations. The specific retention periods vary depending on the type of data involved.

• Account data (name, contact details, identity documents) is retained for the duration of your account and for a minimum period after account closure as required by applicable obligations.
• Transaction and financial records are retained for the period necessary to satisfy anti-money laundering record-keeping requirements — typically a minimum of five years from the date of the transaction.
• Betting and gaming history is retained for the life of your account and for a period after closure to support dispute resolution and responsible gaming monitoring.
• Support communications are retained for a reasonable period to maintain a history of interactions and allow for the resolution of any follow-up queries.
• Marketing preferences are retained until you withdraw consent or update your preferences.

When the relevant retention period expires and there is no longer a lawful basis to hold your data, pkr6 securely deletes or anonymises the information in line with standard data destruction practices.

9Data Security

pkr6 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration or loss. These measures are reviewed and updated regularly as technology and security standards evolve.

• All data transmitted between your device and the pkr6 platform is encrypted using industry-standard TLS encryption.
• Access to personal data within pkr6's systems is restricted to staff who need it to perform their specific job functions.
• Player passwords are stored in hashed form and are never stored or transmitted as plain text.
• pkr6 monitors its systems for unusual activity and applies automated controls to detect and block suspicious login attempts or transaction patterns.
• Regular security reviews are conducted to identify and address potential vulnerabilities in the platform.

While pkr6 implements strong security controls, no online platform can guarantee absolute security. You also have a role to play in keeping your account safe — use a strong, unique password for your pkr6 account and never share your login credentials with anyone else. If you suspect your account has been compromised, contact pkr6 support via live chat immediately.

10Your Rights Over Your Data

As a pkr6 player, you have rights in relation to the personal data we hold about you. pkr6 is committed to respecting and facilitating these rights. If you wish to exercise any of the following rights, contact pkr6 support via live chat or email and we will respond within a reasonable timeframe.

Please note that some rights may be limited where pkr6 is required to retain data for legal, fraud prevention or dispute resolution purposes. Where a request cannot be fulfilled in full, pkr6 will explain the reason clearly.

11Minors and Age Verification

pkr6 is strictly an adults-only platform. Players must be at least 18 years of age to register and use any service on pkr6. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the account verification process, and pkr6 takes this obligation seriously.

If pkr6 becomes aware that personal data has been collected from a minor — whether through a false declaration of age at registration or by any other means — the account will be suspended immediately, all funds will be held pending investigation and the data will be processed in accordance with applicable child protection obligations.

If you are a parent or guardian and believe that a minor may be using a pkr6 account, please contact our support team via live chat without delay. We will investigate and take appropriate action promptly.

12Policy Updates

pkr6 may update this Privacy Policy from time to time to reflect changes in the way we operate, changes in technology, or updates to applicable data protection standards. When meaningful changes are made, we will notify players via the platform or by email to the address registered on their account.

The updated policy will take effect from the date it is published at pkr6.win/privacy-policy. Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage you to check this page periodically so you are always aware of how your data is being handled.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how pkr6 has handled your personal information, please get in touch with our support team. We take all privacy enquiries seriously and aim to respond promptly.

The fastest way to reach us is through the live chat feature available when you are logged in to your pkr6 account. For written enquiries, you can contact us at:

pkr6 aims to acknowledge all privacy-related queries within 48 hours and to resolve them within a reasonable period depending on the complexity of the request.